3-Bolt
Speed Master
Please follow the installation instructions included within your Owner’s Manual. The key to a fast installation is proper Cushion Mount positioning. Note carefully the position before dissembling the mounting system for installation. Be sure you can properly re-assemble the mount before continuing under the sink.
INSTALLATION FAQ’s
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H
, I’m interested in purchasing your product via Costco in Montreal Canada. My question is the following, I have seen many types of waste disposals in stores and a majority of them come with a separate button or switch either on a wall or next to the sink on the counter and you throw the waste in the disposal with running water then press that switch , There are the other models and that’s the one I am looking for that you just throw the waste in the disposal with running water replace the splash guard turn it and it starts the grinding. Can you tell me which one of your models is what I’m looking for
regards
A. Donnelly
Hello A. Donnelly,
The unit that you “are looking for” is called a batch feed model. There are two listed batch feed models on Costco.ca; the EL-9-BF which is a 3/4 hp model and the EL-10-BF, which is a 1 1/4 HP model. Both are fine disposers.
Regards, Edward
Hello, you need to have the button to turn on my grinder or works in automatic to add food waste, because the button is not included.
David,
It sounds like you may be referring to a Batch Feed disposer which in that case does not require a button or switch. It is activated by inserting the stopper. If this is not what your are referring to, please feel free to contact us directly at consumerservice@joneca.com
My titan t 1060 started stinking like plastic burning and started smoking. Apparently the reset/ breaker doesn’t work. If I wasn’t home to unplug it I believe it would have started on fire. Is there a warrenty on this unit so I can get it replaced. It doesn’t work at all now.
Jay,
Please call 1-888-856-6322 for immediate assistance. Or email us at consumerservice@joneca.com.
Thank you.
I bought your product 1-1/4 HP from Costco about 18 months ago.
This may be a great product for other sinks but has some issue with stainless type. I installed this on Stainless sink and faced some issues. After year and a half of installation, the lower fiber gasket degraded and ended in leakage through the top flange. Thankfully there is a sealing gasket set I could buy from joneca that helped me to replace them. But now I am waiting for another leakage to happen. The reason in my opinion is a bad design of sealing. There is a flat gasket that goes between Sink flange and the sink at top. And then there is a fiber gasket that is between the lower threaded flange and the sink on lower side. I believe this fiber gasket is supposed to protect against the rotation of assembly and provide a cushion between the lower flange and the sink. But while operating the disposal , due to the starting torque from the motor, the sink flange on the top moves a bit (rotary motion). I hand tighten the lower threaded flange and was pretty tight. Slowly over time, the upper gasket starts getting deformed and coming out of sink flange, letting the water flow to the fiber gasket under it , that is not water resistant. Eventually the fiber gasket rots and sealing is GONE. The water started to leak through the assembly. To prevent this issue, I would suggest instead to use a little thicker rubber gasket in between fiber gasket and the stainless sink at the bottom side. This would provide a good sealing as there may not be any remedy to prevent the rotary jerk in whole motor. I will post again with my findings. Any idea, please response
Dear Wish,
Thank you for your comment. We will forward your comment to our engineering department as we are always open to improving our products. In the interim please call our customer service number 1-888-856-6322 so that we can improve your current situation with some suggestions.
Thank you.
Did you have an update on this? What size rubber gasket would work here to seal to the sink? Suspect that our T-1060 may also be having similar issues.
Robert,
We regret hearing of the issue you have experienced with your Titan Food Waste disposer. Replacement parts are available through our website directly. Unfortunately, the Sink flange assembly parts and gaskets are currently not available at retail and need to be purchased directly here http://www.mrscrappy.com/Replacement_Parts-Sink_Flange_Assembly_1.html
Thank you.
I would like to know if we can add a switch to the Eco-Logic 10 food waste disposer or it only works once the stopper insterted ??
Hello,
If you have purchased a Batch Feed disposer, it cannot be converted into a Continuous Feed and visa versa. Attempting to would void the warranty. Best scenario is to exchange the Batch Feed for a Continuous Feed at your retailer if at all possible.
Thank you.
Need Screws
I picked up a ASD-1250 from our local Costco. The problem I am having is I can not find any screws for the unit at the Discharge port. What is the Thread and size as well as length
Thank You Need a quick answer or I take it back.
Hello Terrence,
Thank you for your purchase. The outlet gasket and screw set are packed inside the disposer grinding chamber in a plastic bag. Please reach inside the disposer chamber to retrieve the plastic bag with parts.
Thank you.
what does the silver guard do and is it necessary? I can’t get mine to fit. There is not enough room for it.
Dear Adam,
The Silver Guard is an accessory that helps to prevent potentially damaging metal objects from falling into the disposer. It is not necessary for the operation of the disposer but functions as an add on accessory. https://www.anaheimmarketing.com/res-disposer-accessories/silver-guard/
It fits installations that have standard sinks. Occasionally a customer may have an extra sink thickness that it is not compatible with the accessory. In that case an extended sink flange is necessary.
We apologize that it will not fit your disposer, however, it will not impact the performance of your disposer in any way. Please email us directly if you would like to discuss further. consumerservice@joneca.com.
Thank you.
We have the T 1060 disposer and we cannot get the unit to lock into position, one of the clips broke on the unit, on the upper hopper. The part where it should slide into lock position, one broke during assembly as its made of plastic. How can we replace?
Dear Sandy,
We regret hearing of the issue you have experienced with your Food Waste disposer. Unfortunately, the projections cannot be repaired in field once they break off. We ask that you please contact us directly for further assistance. 1-888-856-6322
Thank you.
I have a new sink to install and have a t-1060 I installed on the old sink a couple of years ago. Will I need any new gaskets or supplies when reinstalling the t-1060 on the new sink?
Good Day Karen,
We confirm replacement parts are available through our website directly if you wish to replace your Sink flange assembly. This is recommended any time a disposer is reinstalled as flanges will begin to show normal wear and tear over time. Below we provide you the link to our online store for your reference. Thank you. http://www.mrscrappy.com/Replacement_Parts-Sink_Flange_Assembly_1.html
Thank you.
ASD-1250 purchased and installed 08-06-2017. All the water runs out the bottom of the unit. Any ideas?
Hello Harry,
Yes, we can troubleshoot this issue if you give us a call at 1-888-856-6322 or email direct at consumerservice@joneca.com
Thank you.