Disposer Installation

Disposer Installation2020-10-30T20:31:26+00:00


Speed Master

Please follow the installation instructions included within your Owner’s Manual. The key to a fast installation is proper Cushion Mount positioning. Note carefully the position before dissembling the mounting system for installation. Be sure you can properly re-assemble the mount before continuing under the sink.


Where can I buy parts for my Garbage Disposer?2020-10-09T15:54:39+00:00


What Do’s and Don’ts are recommended?2020-10-09T15:54:32+00:00


Use a medium flow of COLD water. If hot water is used, grease tends to coat the pipes instead of being flushed away.
Grind hard materials (cooked bones, pits of fruit). This is necessary every so often to keep the lugs moving freely and to keep the grind chamber clean.
Do continue running cold water for 25 seconds after grinding is completed to flush the drain line. Remember the drain line from your sink may run for 30 feet or more before it exits your home.
Flush for cleaning with cold water. An occasional lemon or lime slice will help to deodorize the grind chamber and elements.


Don’t use HOT water when grinding. It is acceptable to drain hot water into the disposer between grinding periods.
Don’t turn off disposer until grinding is complete. Wait until ALL food is ground before turning the disposer off.
Don’t grind extremely fibrous materials (corn husks). These materials tend to form hard clusters of fiber which do not drain properly and interfere with the grinding elements.
Don’t fill disposer with a lot of vegetable peels all at once. Instead, turn the water and disposer on first, and then feed the peels in gradually.
Don’t grind clam or oyster shells, glass, metal, cloth, or harsh chemicals. These materials are too abrasive and will eventually wear down the grind chamber.
Don’t dispose large amounts of fat or hot grease in food waste disposers.

Will it fit in a normal sink?2020-10-09T15:54:31+00:00

The Bio Shield disposers are designed to fit sinks with a 90mm sink hole. If the sink hole is not this size, it is a simple matter to connect your disposer by use of one of the following methods:
1.   Stainless steel, ceramic or marble sink holes can be enlarged by using either a hole punch tool or a hole saw.

2.   Porcelain sinks can be fitted with a 60mm adapter that is available to replace the current mounting assembly on the Bio Shield disposer.



Are Bio Shield Disposers expensive to install?2020-10-09T15:54:31+00:00

Through the use of our Speed Master mounting system or our 3-Bolt Mount systems, Bio Shield disposers are inexpensive and simple to install.


What if my garbage disposer jams?2020-10-09T15:54:31+00:00

This is a problem mostly experienced with our competitor’s products. They use induction motors which are slow starting and could jam if food is placed in the disposer before it is switched ON. Bio Shield disposers are designed not to jam by using permanent magnet motors. This motor produces high torque (twisting power) immediately when switched on. This feature prevents jams. In the unlikely event that a Bio Shield disposer jams, dejamming is very simple. Turn off the switch to the disposer, check for foreign objects, dislodge the object by rotating the turntable with a long screwdriver or broom handle and remove the object.
Dejamming your food waste disposerDEJAMMING



What is the correct way to position the cushion mount?2020-10-09T15:54:30+00:00

For speed master mounting systems (threaded)

Cushion Mount Position Your Support Ring BEFORE the Cushion Mount.
Correct Position The rim (edge) of the flange fits perfectly within the groove of the Cushion Mount creating a flush appearance. Apply pressure with your thumbs around the rest of the cushion to attach completely . This shows the correct position.
Cushion Mount -Correct Side View

Another view of a correctly positioned Cushion Mount.

Cushion Mount Cutaway

Another view of a correctly positioned Cushion Mount.


Cushion Mount Finished Look

Another view of a  correctly Installed Cushion Mount.

Cushion Mount This Cushion Mount is installed incorrectly!!



I need to permanently wire the garbage disposer. Are there general instructions?2020-10-09T15:54:30+00:00


A.  PLUG INTO APPROPRIATE OUTLET   This appliance must be grounded. In the event of a malfunction or breakdown, grounding provides a path  of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a  cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an  appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.  If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly  qualified person in order to avoid a hazard.


B.  CONVERT TO PERMANENT WIRE INSTALLATION  1. Remove Cord and Plug from the disposer – Simply cutting the plug off the existing cord is not allowed and voids the warranty.  2. Follow instructions below for Permanent Wire Installation instructions.


Grounding Instructions
This disposer must be connected to a grounded, metal, permanent wiring system; or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding  terminal or lead on the disposer.     An acceptable motor control switch with a marked off position shall be provided at the time of installation  to disconnect the disposer from all ungrounded supply conductors. The switch shall be mounted in sight  of the disposer or in sight of the sink opening for the disposer.

WARNING: Electric Shock    Turn off power before installing or servicing disposer.  All wiring must comply with local  electrical codes. Do not connect electrical current at main breaker panel until adequate  ground is established. Inadequate connection of the ground wire can result in a risk of electric  shock. Consult with a certified electrician or tradesman if there is any doubt whether the  disposer in inadequately grounded. Your disposer must be adequately grounded.

1. Turn off or disconnect all power to the wall junction box serving the disposer.

2.  Open the junction box in the wall and remove the wire nuts or electrical tape or  whatever is tying the old disposer wire to the electrical wire inside of the junction  box.

3.  Open the end bell plate at the bottom or the disposer.  If you are using flexible armored (BX) cable:  1.  Install cable fitting in the disposer end bell hole.

If you are using flexible armored (BX) cable:
1. Install cable fitting in the disposer end bell hole.
2. Secure the cable to the fitting and install an insulating bushing or equivalent.
3. Connect white wire from the junction box to the white (or blue) wire of the disposer.
4. Connect black wire from the junction box to the black (or brown) wire of the
5. Connect bare ground wire from the junction box to green ground screw within the
disposer end bell.

If you are using nonmetallic-sheathed (ROMEX) cable:
1. Install cable fitting in the end bell hole and secure the cable to the fitting.
2. Connect white wire from the junction box to the white (or blue) wire of the disposer.
3. Connect black wire from the junction box to the black (or brown) wire of the
4. Connect bare ground wire from the junction box to green ground screw within the
disposer end bell.

If your power supply cable does not include a grounding wire, one must be provided. Attach a copper wire securely to the disposer ground screw and attach other end of ground wire to a metal cold water pipe. Do not attach ground wire to a gas supply pipe. Use only UL Listed grounding clamp. If plastic pipe is used in your home, a qualified electrician should install a proper ground.


Why can’t I get my disposer to mount on the mounting ring? OR My Cushion Mount will not allow my mounting ring to drop?2020-10-09T15:54:30+00:00

The cushion mount if installed correctly will allow your mounting ring to easily drop over it, allowing room for the projections on the disposer to fit into. Looking at the Sink flange you will see a lip below the groove at the very end of the flange.

Note: If the cushion mount is installed correctly the lip at the end of the flange will be fitted into the groove, in the cushion mount.

The food waste disposer is very noisy.2020-10-09T15:54:30+00:00

All of our disposers feature the exclusive  Torque Master Grinding System with its balanced turntable and armature that help keep noise and vibration to a minimum, however, it can become really noisy if something gets in there to cause a ruckus. With the disposer unplugged, grab a flashlight and take a look down the drain and see if you notice anything that can be causing the noise. Plastic or metal items are usually the culprits.

My Disposer makes a clicking noise before it starts up. Is that normal?2020-10-09T15:54:30+00:00

Yes.  When  Stainless Steel Impellers swing into position a brief noise may occur from contact with a protrusion on the turntable. The noise should be brief not continuous.

Why is my splash guard loose and keeps coming out when I use my disposer?2020-10-09T15:54:30+00:00

Too much hot water directly on the splashguard will cause it to deform. Replacements available through our Mr. Scrappy Store.



The disposer isn’t running at all!2020-10-09T15:54:30+00:00

It could be a power problem. Check the power to the circuit that feeds the disposer. If the breaker is OK, then check the power at the switch. If you have power coming to, but not leaving the switch, then the switch is bad. Turn the circuit off and replace the switch.


  1. Al. Donnelly March 12, 2015 at 6:18 PM - Reply

    , I’m interested in purchasing your product via Costco in Montreal Canada. My question is the following, I have seen many types of waste disposals in stores and a majority of them come with a separate button or switch either on a wall or next to the sink on the counter and you throw the waste in the disposal with running water then press that switch , There are the other models and that’s the one I am looking for that you just throw the waste in the disposal with running water replace the splash guard turn it and it starts the grinding. Can you tell me which one of your models is what I’m looking for

    A. Donnelly

    • joneca March 16, 2015 at 11:59 PM - Reply

      Hello A. Donnelly,

      The unit that you “are looking for” is called a batch feed model. There are two listed batch feed models on Costco.ca; the EL-9-BF which is a 3/4 hp model and the EL-10-BF, which is a 1 1/4 HP model. Both are fine disposers.

      Regards, Edward

  2. David Garcia April 17, 2015 at 6:00 PM - Reply

    Hello, you need to have the button to turn on my grinder or works in automatic to add food waste, because the button is not included.

    • joneca April 22, 2015 at 4:06 PM - Reply

      It sounds like you may be referring to a Batch Feed disposer which in that case does not require a button or switch. It is activated by inserting the stopper. If this is not what your are referring to, please feel free to contact us directly at consumerservice@joneca.com

  3. Jay burdick October 11, 2015 at 8:27 PM - Reply

    My titan t 1060 started stinking like plastic burning and started smoking. Apparently the reset/ breaker doesn’t work. If I wasn’t home to unplug it I believe it would have started on fire. Is there a warrenty on this unit so I can get it replaced. It doesn’t work at all now.

  4. Wish November 23, 2015 at 12:29 AM - Reply

    I bought your product 1-1/4 HP from Costco about 18 months ago.
    This may be a great product for other sinks but has some issue with stainless type. I installed this on Stainless sink and faced some issues. After year and a half of installation, the lower fiber gasket degraded and ended in leakage through the top flange. Thankfully there is a sealing gasket set I could buy from joneca that helped me to replace them. But now I am waiting for another leakage to happen. The reason in my opinion is a bad design of sealing. There is a flat gasket that goes between Sink flange and the sink at top. And then there is a fiber gasket that is between the lower threaded flange and the sink on lower side. I believe this fiber gasket is supposed to protect against the rotation of assembly and provide a cushion between the lower flange and the sink. But while operating the disposal , due to the starting torque from the motor, the sink flange on the top moves a bit (rotary motion). I hand tighten the lower threaded flange and was pretty tight. Slowly over time, the upper gasket starts getting deformed and coming out of sink flange, letting the water flow to the fiber gasket under it , that is not water resistant. Eventually the fiber gasket rots and sealing is GONE. The water started to leak through the assembly. To prevent this issue, I would suggest instead to use a little thicker rubber gasket in between fiber gasket and the stainless sink at the bottom side. This would provide a good sealing as there may not be any remedy to prevent the rotary jerk in whole motor. I will post again with my findings. Any idea, please response

    • joneca November 30, 2015 at 7:35 PM - Reply

      Dear Wish,

      Thank you for your comment. We will forward your comment to our engineering department as we are always open to improving our products. In the interim please call our customer service number 1-888-856-6322 so that we can improve your current situation with some suggestions.

      Thank you.

    • Robert July 16, 2017 at 2:16 PM - Reply

      Did you have an update on this? What size rubber gasket would work here to seal to the sink? Suspect that our T-1060 may also be having similar issues.

      • joneca July 18, 2017 at 3:55 PM - Reply


        We regret hearing of the issue you have experienced with your Titan Food Waste disposer. Replacement parts are available through our website directly. Unfortunately, the Sink flange assembly parts and gaskets are currently not available at retail and need to be purchased directly here http://www.mrscrappy.com/Replacement_Parts-Sink_Flange_Assembly_1.html

        Thank you.

  5. anonymous February 5, 2016 at 3:57 PM - Reply

    I would like to know if we can add a switch to the Eco-Logic 10 food waste disposer or it only works once the stopper insterted ??

    • joneca February 8, 2016 at 5:27 PM - Reply


      If you have purchased a Batch Feed disposer, it cannot be converted into a Continuous Feed and visa versa. Attempting to would void the warranty. Best scenario is to exchange the Batch Feed for a Continuous Feed at your retailer if at all possible.

      Thank you.

  6. Terrence Mysak August 12, 2016 at 12:35 PM - Reply

    Need Screws
    I picked up a ASD-1250 from our local Costco. The problem I am having is I can not find any screws for the unit at the Discharge port. What is the Thread and size as well as length

    Thank You Need a quick answer or I take it back.

    • joneca August 12, 2016 at 4:14 PM - Reply

      Hello Terrence,

      Thank you for your purchase. The outlet gasket and screw set are packed inside the disposer grinding chamber in a plastic bag. Please reach inside the disposer chamber to retrieve the plastic bag with parts.

      Thank you.

  7. Adam October 13, 2016 at 3:49 AM - Reply

    what does the silver guard do and is it necessary? I can’t get mine to fit. There is not enough room for it.

    • joneca October 13, 2016 at 8:31 PM - Reply

      Dear Adam,

      The Silver Guard is an accessory that helps to prevent potentially damaging metal objects from falling into the disposer. It is not necessary for the operation of the disposer but functions as an add on accessory. https://www.anaheimmarketing.com/res-disposer-accessories/silver-guard/

      It fits installations that have standard sinks. Occasionally a customer may have an extra sink thickness that it is not compatible with the accessory. In that case an extended sink flange is necessary.

      We apologize that it will not fit your disposer, however, it will not impact the performance of your disposer in any way. Please email us directly if you would like to discuss further. consumerservice@joneca.com.

      Thank you.

  8. Sandy Granados February 20, 2017 at 5:07 PM - Reply

    We have the T 1060 disposer and we cannot get the unit to lock into position, one of the clips broke on the unit, on the upper hopper. The part where it should slide into lock position, one broke during assembly as its made of plastic. How can we replace?

    • joneca February 21, 2017 at 6:57 PM - Reply

      Dear Sandy,
      We regret hearing of the issue you have experienced with your Food Waste disposer. Unfortunately, the projections cannot be repaired in field once they break off. We ask that you please contact us directly for further assistance. 1-888-856-6322
      Thank you.

  9. Karen July 24, 2017 at 8:45 PM - Reply

    I have a new sink to install and have a t-1060 I installed on the old sink a couple of years ago. Will I need any new gaskets or supplies when reinstalling the t-1060 on the new sink?

    • joneca July 24, 2017 at 11:12 PM - Reply

      Good Day Karen,

      We confirm replacement parts are available through our website directly if you wish to replace your Sink flange assembly. This is recommended any time a disposer is reinstalled as flanges will begin to show normal wear and tear over time. Below we provide you the link to our online store for your reference. Thank you. http://www.mrscrappy.com/Replacement_Parts-Sink_Flange_Assembly_1.html

      Thank you.

  10. Harry Parent August 6, 2017 at 7:12 PM - Reply

    ASD-1250 purchased and installed 08-06-2017. All the water runs out the bottom of the unit. Any ideas?

    • joneca August 7, 2017 at 3:54 PM - Reply

      Hello Harry,

      Yes, we can troubleshoot this issue if you give us a call at 1-888-856-6322 or email direct at consumerservice@joneca.com

      Thank you.

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