Our Hot Water Dispenser and Faucets utilize food grade NSF approved plastic tubes and stainless steel.

The most common cause of bad taste or odor is using unfiltered water. However, this should only occur if you have had this similar problem in the past.

The other common cause is by using plumbers putty used for sealing threads on plumbing connectors or newly repaired plumbing fixtures, pipes feeding the hot water tank. This results in a bad odor and can be cured by purging the hot water tank and cleaning any possible collected debris from the tip of faucet.

The hot water tank and faucet should not be providing any odor or bad taste on its own.


  • The thermostat activates the heater after water temperature in the tank drops approximately 15°F (8°C) from the maximum setting.
  • If a water filter is connected to the inlet line, change the filter element at recommended intervals or often.  
  • If lowering the thermostat setting does not stop the boiling, unplug the power supply cord and contact customer service.